Question 1

How can I place an order on Metrolume?

Accepted Answer

Simply browse through our collections, add your favorite items to the cart, and checkout securely. Youu2019ll receive a confirmation email once your order is placed successfully.

Question 2

Do I need to create an account to shop?

Accepted Answer

Yes! You can shop. But if you create an account, youu2019ll get faster checkout, order tracking, and early access to new drops.

Question 3

Can I modify or cancel my order after placing it?

Accepted Answer

You can request a modification or cancellation within 2 hours of placing your order by emailing support@metrolume.comrn. After that, we might have already shipped it!

Question 4

Do you ship internationally?

Accepted Answer

Yes! We deliver worldwide ud83cudf0d. Shipping times vary depending on your region.

Question 5

How long will my order take to arrive?

Accepted Answer

ndia: 5u20137 business daysrnrnInternational: 7u201314 business days

Question 6

How do I track my order?

Accepted Answer

Once shipped, youu2019ll receive a tracking link via email or SMS. You can also check your order status in your account dashboard.

Question 7

What payment methods do you accept?

Accepted Answer

We accept all major credit/debit cards, UPI, Net Banking, PayPal, and Wallets.

Question 8

Are there any hidden charges?

Accepted Answer

Nope! What you see is what you pay. Taxes and shipping are calculated upfront during checkout.

Question 9

Do you offer discounts or promo codes?

Accepted Answer

Yes u2014 follow us on Instagram @Metrolume and subscribe to our newsletter to grab exclusive offers and early access to drops.

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