Effective Date: 15-10-2025
Welcome to Metrolume (“we,” “our,” “us”). By accessing or using our website [www.metrolume.com] (the “Site”), you agree to comply with and be bound by the following Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use our Site.
1. General Information
This website is owned and operated by Metrolume.
Throughout the Site, the terms “we”, “us” and “our” refer to Metrolume. We offer this website, including all information, tools, and services available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
2. Eligibility
By using this Site, you represent that you are at least 18 years old or accessing the Site under the supervision of a parent or guardian.
3. Products and Services
We make every effort to display product colors, descriptions, and prices accurately. However, variations may occur due to screen differences or availability.
We reserve the right to:
Limit or cancel orders at our discretion,
Modify or discontinue any product,
Refuse service to anyone for any reason.
4. Pricing and Payments
All prices listed are in Indian Rupees (INR) and inclusive of applicable taxes, unless stated otherwise.
Payments can be made through secure gateways such as credit/debit cards, UPI, net banking, or other listed methods.
We are not responsible for any payment failures or errors caused by third-party payment processors.
5. Shipping and Delivery
Shipping times and charges are outlined in our [Shipping Policy].
We strive to deliver your products promptly, but delays may occur due to unforeseen circumstances.
Ownership of the product transfers to you upon successful delivery.
6. Returns, Refunds, and Cancellations
Please refer to our [Return & Refund Policy] and [Cancellation Policy] for detailed information about product returns, exchanges, and cancellations.
7. User Responsibilities
By using our Site, you agree:
Not to misuse the website for illegal activities.
Not to copy, modify, or distribute content without authorization.
To provide accurate and complete information when making a purchase.
To maintain the confidentiality of your account credentials.
Any misuse of our Site may lead to suspension or termination of your account.
8. Intellectual Property
All content on this Site, including images, graphics, text, logos, and designs, is the intellectual property of Metrolume or its licensors.
You may not reproduce, distribute, or commercially exploit any content without prior written permission.
9. Limitation of Liability
Metrolume is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or purchase of products, except as required by law.
We do not guarantee that our Site will be error-free, uninterrupted, or free from harmful components.
10. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by Metrolume. We are not responsible for the content, privacy policies, or practices of any third-party sites.
11. Privacy
Your privacy is important to us. Please review our [Privacy Policy] to understand how we handle your personal data.
12. Termination
We may terminate or suspend your access to our Site without notice for any conduct that we believe violates these Terms or is harmful to other users or to us.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Your City, State].
14. Changes to Terms
We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on this page. Continued use of our Site after updates means you accept the revised Terms.
15. Contact Us
If you have any questions about these Terms, please contact us at:
Metrolume
Email: [support@metrolume.com]
Website: [www.metrolume.com]